Original topic:

I can't upgrade my phone

(Topic created on: 06-14-2022 12:28 AM)
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mody505
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My phone is glaxy note 9 android 10 I can't upgrade it to android 12 or 11 
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What is the problem????
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mody505
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Can't upgrade my phone
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mody505
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My phone is note 9
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Amira-elnagar
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mody505

Hello. I’m Amira, Samsung Moderator.

Thank you very much for asking your question and we wish you a nice day
Based on your question
The latest update for the device note 9 is Android 10

Android 10 It has already been released
Not available for Android 12/11
I ask your permission to activate the automatic update, and if any update is issued to the device, it will be downloaded to you
If you have any other questions,
We are at your at your service at any time
Thanks

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mody505
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Thank you
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Amira-elnagar
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mody505

it's always our pleasure to help you needed