Original topic:

How to take picture in HD mode?

(Topic created on: 10-27-2023 07:57 PM)
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Ooshaa
Beginner Level 4
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جالاكسى نوت
How to take picture in HD mode? 
1 Comment
Samsung Admin
Community Manager
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جالاكسى نوت

 

Ooshaa

 

Hello. I’m Zahra , Samsung Moderator
Thank you for asking the question
We wish you a happy day

Kindly accept our apologies for any inconvenience

 

In regards to your query, kindly follow the below steps:

Phone dial > *#0*#

Tap ‘mega cam’, check if camera enters preview mode. Take a picture using camera chart. When captured, auto focus and flash function must be checked

if there is no issue during the test we recommend that you perform a factory data reset to resolve this issue using the steps below:-

 

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

 

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

if you are still facing the same issue during the test kindly take the device to the service center to check on it.

http://www.samsung.com/eg/support/servicelocation/


If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time