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الموضوع الأصلي:

Galaxy note 5 +

(أُنشأ الموضوع في: 08-01-2021 03:43 PM)
waleed213
Beginner Level 2
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جالاكسى نوت
when open camera I got warning camera faild. How to solve this problem?
 
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samsungksa1
Moderator
Moderator
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جالاكسى نوت

Thank you for contacting Samsung KSA

one of the primary factors that can cause this issue is a failing battery when you try to use a camera or any other power intensive app the tendency is that the battery will need to provide more power to the phone 

try to clear the cache from the device settings

 Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->camera).

check your device in the safe mode

if you still face the same issue then kindly visit the nearest service center 
the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/

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HADE5V
Active Level 4
خيارات
جالاكسى نوت
Hello . Make sure you have updated your phone or camera app . Or Clear the camera app data and restart your phone
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