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الموضوع الأصلي:

Fast charging suddenly stopped working on Note 9 SM-960F

(أُنشأ الموضوع في: 07-31-2021 08:04 AM)
aristaeus
Beginner Level 2
خيارات
جالاكسى نوت
So recently my note 9 stopped fast charging for no apparent reason, I've tried every solution I've found on the internet, none worked , this issue has really been bothering me, any help appreciated
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samsungksa1
Moderator
Moderator
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جالاكسى نوت

Thank you for contacting Samsung KSA

ensure that the charger is connected properly

make sure that you are using the original charger

Try to check if the same cable is not loose from one of the ends

kindly follow the steps: settings-device care-battery-tap on the 3 dots on the top-settings-enable fast cable charging option

 check if the device overheats as fast charging may stop if the device overheats

Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

Make sure to close all the apps

Avoid using the device while its charging

if you still face the same issue then kindly visit the nearest service center

the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/

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