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09-18-2020 02:53 PM in
جالاكسى نوتSolved! Go to Solution.
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- samsungsaudi
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09-18-2020 03:09 PM (Last edited 09-18-2020 03:18 PM ) in
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09-18-2020 03:09 PM (Last edited 09-18-2020 03:18 PM ) in
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09-19-2020 12:34 PM (Last edited 09-19-2020 12:34 PM ) in
جالاكسى نوتThank you for contacting Samsung KSA
make sure that your device is on the last update
Are you using a screen protector? unofficial, scratched or dirty screen protectors may cause the fingerprint sensor to malfunction. Try removing or cleaning the screen protector.
also try to reduce animations as its mention before in the comment below
and you can try restart your device in the safe mode