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05-10-2022 04:21 PM in
جالاكسى نوت- Mark as New
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05-10-2022 05:29 PM in
جالاكسى نوتDolasaad
Hello. I’m Amira, Samsung Moderator.
Thank you for asking the question
We wish you a happy day
Based on your question, it is clear that you are facing a battery problem
I ask your permission to follow these steps:
1. Adjust the screen brightness
2 - Whenever the network is weak, all that the phone is doing is exerting effort and making the network strong, then it withdraws from the battery
3- Close the open applications
4- Make sure that there is no problem with the device's battery or the power button
6- Use the device's original charger
The battery will drain quickly
It is recommended to optimize battery usage time by adjusting adaptive battery or adding unused apps to sleep based on your usage pattern.
(Settings → Battery and device care → Battery → More battery settings → Adaptive battery operation)
You can also check the battery status using an app
If you are using the Samsung Members Care function
On the phone of Samsung members, you can check the battery status yourself through the following steps
samsung Members > Get help > Interactive checks > Battery.
We hope that the problem will be solved at your presence as soon as possible
And if you have any other inquiries
You will find us at your disposal at any time
Thank
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05-10-2022 06:41 PM in
جالاكسى نوت- Mark as New
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05-11-2022 11:51 AM in
جالاكسى نوتDolasaad
Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry, we apologize, but we do not support any external applications. Please refer to the application developer
If you have any other question, can you explain it to us
We are at your service always
Thanks