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3 weeks ago in
جالاكسى نوت- Mark as New
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3 weeks ago in
جالاكسى نوتGood Evening
We deeply apologize for the inconvenience you are experiencing
Kindly Press the volume down button and the power button for 10 seconds, the phone will restart then connect with another network then try to check the update
And you can use Samsung smart switch app as the below:
1-Download the app on your mobile
https://play.google.com/store/apps/details?id=com.sec.android.easyMover HYPERLINK "https://play.google.com/store/apps/details?id=com.sec.android.easyMover&hl=en"& HYPERLINK "https://play.google.com/store/apps/details?id=com.sec.android.easyMover&hl=en"hl=en
2-Download the app on your PC
https://www.samsung.com/global/download/smartswitchwin/
3- connect the mobile to the pc via cable
4- the app will suggest starting the update, or it will start automatically
have a great day, and stay safe.