Original topic:

Call Speaker volume

(Topic created on: 12-26-2021 06:03 PM)
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AhmadSorour
Active Level 1
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جالاكسى نوت
I have a problem with my note 20 ultra call Speaker volume. The caller's voice is so high that people in the same room can hear the whole call. That destroys the privacy completely, although it is on the lowest level. Does anybody have the same problem? And how to solve it? 
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Sara-nader
Moderator
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Hello. I’m Sarah, Samsung Moderator
we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

 

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AhmadSorour
Active Level 1
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I'm not so comfort to do all of that procedure. Isn't there any different way to solve this problem?
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Sara-nader
Moderator
Moderator
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جالاكسى نوت

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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