- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2021 09:01 AM in
جالاكسى نوت- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-21-2021 03:04 PM in
جالاكسى نوتThank you for contacting Samsung KSA
Dear you can try to wipe cache partition from the recovery mode
turn off your device and then connect your USB headphone and then press and hold the power button with volume up together for 7 seconds until the phone logo appears then release the buttons , recovery menu should appear to you
select wipe cache partition
after that go to the device settings -general management-reset-reset the networks settings
We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2021 03:08 PM in
جالاكسى نوت- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-21-2021 03:45 PM in
جالاكسى نوتThank you for contacting Samsung KSA
Dear wipe cache partition will not delete anything it just wipe cache and system bugs
and try to reset the network settings after that
let us know if this helped !
let factory reset be the last option
If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2021 04:54 PM in
جالاكسى نوت- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-22-2021 10:33 AM in
جالاكسى نوتThank you for contacting Samsung ksa
did you Check the device settings-connections-mobile networks-volte ?
Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network
operators as LTE/3G/2G (auto connect) mode
Kindly check with the service provider
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-22-2021 04:02 PM in
جالاكسى نوت
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-22-2021 10:39 AM in
جالاكسى نوت- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-23-2021 01:31 PM in
جالاكسى نوتThank you for contacting Samsung KSA
thank you dear for your feedback could you please send an error report with the attached picture and log file too in order to check
Thank you for writing to Samsung
Hope you and your family staying healthy and safe!