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07-12-2021 08:45 PM (Last edited 07-12-2021 08:45 PM ) in
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07-13-2021 01:40 PM in
جالاكسى نوتThank you for contacting Samsung KSA
did you try to perform a factory reset? but before that make sure to back up all your data
or you can visit the nearest service center in order to check your device
the link to find the nearest service centers :
https://www.samsung.com/sa/support/service-center/
or you can provide us with which city you are located in order to provide you the available service centers
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07-13-2021 02:10 PM in
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07-13-2021 02:23 PM (Last edited 07-13-2021 02:24 PM ) in
جالاكسى نوتThank you for contacting Samsung KSA
welcome dear
the service centers in Jeddah :
-Haddad : al shola center , Medina Road
920009977
-Axiom : al sania center , palestine street,opposite to Marriott hotel
920029466
-FMP : Palestine street
012-6634405
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07-13-2021 02:12 PM in
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07-14-2021 05:45 AM in
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07-14-2021 02:19 PM in
جالاكسى نوتThank you for contacting Samsung KSA
dear try to wipe cache partition from the recovery mode
When you use features or apps that require more power or use them for extended periods,your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat.
When using apps that require more power or using apps for extended periods
– When playing high-quality games for extended periods
– When streaming videos while using the maximum brightness setting
– When using Multi window
When using large amount of data for syncing with the cloud, email, or other accounts
When using the mobile hotspot and tethering feature or 5G
On the Settings screen, tap Battery and device care → Battery. • Power saving mode: Activate power saving mode to extend the battery’s usage time • Background usage limits: Limit battery usage for apps that you do not use often On the Settings screen, tap Display-Screen resolution: Change the screen resolution. Higher resolutions make the display more vivid, however they will consume more battery power. also from the device settings-display-Motion smoothness-Standard: Use a standard refresh rate in normal situations to conserve battery power
If the device continues to overheat, and you still face the same issue then kindly visit the nearest service center
the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/
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