Original topic:

2nd WhatsApp

(Topic created on: 08-12-2021 01:09 PM)
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kikoo
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جالاكسى نوت
Hi Media by 2nd WhatsApp doesn't install in photo gallery and can't share it . I deleted WhatsApp and reinstall 2 time and still facing the same problem. 
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samsungksa1
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جالاكسى نوت

Thank you for contacting Samsung KSA

 The issue caused in Dual Whatsapp as recently Whatsapp upgraded its version and it changed the file path where all media files are to be saved.Due to this change, Dual Messenger didn't sync media saved at the new path and so this is causing the problem  We need confirmation from WhatsApp team regarding the path they will be using for saving their media files as in some devices
Samsung is trying to solve the problem quickly by contacting whatsapp team. If they go with the new concept then we will be needing some time to prepare the fix.you can use whats app business as an option too 


 

 

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kikoo
Active Level 1
جالاكسى نوت
Thx alot for support.
shzadmohsin
Active Level 1
جالاكسى نوت
Hi my phone ime nomber change ho ga hy
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