Based on your question, it is clear that you are facing a problem with the fingerprint of your device I ask you to do the following steps: 1- Open the settings 2- screen 3- Activate touch sensitivity 4- Eliminate Proximity sensor
Then reboot the device and turn on a new fingerprint Then do a fingerprint test for the device 1- Dial the code *#0*# 2- We choose the word sensor 3- We choose finger print 4- Click on normal test We leave it to scan, if the word pass appears to you, the problem remains We hope to resolve the issue with you as soon as possible We are at your command and at your service at any time Thanks
