Beginner Level 2
I am a Note 9 user, I'm completely annoyed by Samsung's recent decision "3 Years Software Major updates" that My Nate 9 phone has not included. but at the same time it will be included to Note 1 0 Lite, which has the same Note 9's Exynos Processor, therefore, I will Most Probably upgrade to Apple devices, Unless You re-evaluate and Appreciate Your Note 9 Users with Such Decision. 
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Moderator
Moderator

Hello. I’m Amira, Samsung Moderator
we thank you for asking your question

At the beginning, we really  apologize very much for the problem that you faced,

based on your inquiry. We ask you to clarify the problem that you are facing in the device, to be able to help you. You will find us at your command at any time

Thank you for your time

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