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06-14-2020 08:32 AM in
اخرىسجلي البصمة ثلاث مرات بنفس الاصبع
عند تسجيل البصمة يفضل تسجيلها في اضاءة قوية زي ضوء الشمس ثم تسجيل البصمة الثانية في اضاءة الغرفة مع عدم الضغط بقوة على الشاشة
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06-14-2020 02:02 PM in
اخرى9h
وسجليها مرتين بالطول بدون متضغطي جامد علي الشاشه
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06-15-2020 01:08 PM in
اخرىHello. I’m Amira, Samsung Moderator
We thank you very much for asking your question
In the beginning, I apologize for the problem you faced
Based on your question, it is clear that you are facing a problem in the fingerprint of the A70
I ask permission to do the following steps:
1- Open the settings
2- Screen
3- Activating the touch sensitivity
4- Canceling accidental touch
Then restart the device and start a new fingerprint
Then do a fingerprint test of the device
1- #*Calling code * # 0
2- We choose the word sensor
3- We choose finger print
4- Click on normal test
Let it run scan if the password appears for you, then the problem will be resolved
We hope to solve the problem as soon as possible and we are at your service any time
Thanks