Original topic:

S24 U | UI 7 update - Wi-Fi calling - EG | Not working

(Topic created on: 04-24-2025 02:23 PM)
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MustafaMedhat
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Hey, 
I need assistance, after updating my S24 U to UI7, WiFi calling is no longer working on both SIMs
I have both vodafone egypt & Etisalat Egypt 

  • Both SIMs are unable to connect to WiFi calling, 
  • I tried network reset 
  • Restarting the phone multiple times with 1 SIM with no SIMs with 2 SIM with airplane mode on
  • I tried clearing Carrier services (google) both data and cache
  • I tried clearing IMS Services both data and cache
  • I tried clearing Phone Service both data and cache
  • I inserted my SIMs in another phone, it worked perfectly fine

I went to a vodafone store and replaced my SIM with another SIM 
And nothing seems to be working

Can anyone help?

8 Comments
MoFawzy00
Active Level 4
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Are you sure it's not working?
Try to check your call log if it's showing the calls are made over wifi or normal mobile network,as they removed the Bluetooth and volte and vowifi from the task bar,it's only visible when you pull down the bar
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MustafaMedhat
Active Level 1
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Yes, I'm 100% sure it's not working
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MoFawzy00
Active Level 4
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Well that's weird, some users faced some issues after the update,but all are fixed after a factory reset,for sure after taking a full backup,you may consider trying it if nothing else works.
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MustafaMedhat
Active Level 1
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I reset the network settings, but I've not done a factory reset yet

Is there any other solution ?
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MoFawzy00
Active Level 4
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As far as I know ,that's the last option to try if nothing worked,wait to see if anyone else faced this issue and fixed it,also try YouTube.
Hope you reach for a fix soon
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Same problem with me if I do factory reset and set up my word.
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MustafaMedhat
Active Level 1
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I'm creating a backup at the moment, if it worked I'll let you know
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AlyS
Active Level 10
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Same issue after one ui 7 vodafone totally not working(before update it was working perfectly)
(we) is fluctuating after update and before update was working perfectly
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