Anonymous
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11-15-2023 11:40 AM in
اخرى
I have been through much with the Samsung Galaxy Z fold 3 5G these phones gets overheating very bad while it's on the charger or while using more than five or six applications at the same time you will find the back of the phone just beside the cameras gets very hot and it's right behind the screen and it cost my screen to crack to be broken into two . Besides the accused me that I the phone have fallen for me although I have went to the more than ones that a person through the same issue that the phone is overheating and I am afraid that might explode or something they don't no no this phone is designed to handle very very heavy applications and you can never worry about this just leave it and noise and when I left it it broke the main internal screening the big screen into two and they are layers and because after this after causing me to fix the screen because they are not convinced that the phone did not fall for me with 15,000 Egyptian pounds I found after a couple of months I found water condensation inside the phone behind each and every camera on each and every side of the home and this also the phone cameras to stop working and when it after that technical support got in and it was a case in the top they will help me and this misery but and I also bought from the Samsung Galaxy that falls five and it also gets hot while torturing and while using so it's not as good as they say and the customer service here in Egypt or very root and they just tell you this is how it goes we can opt for we cannot give you another phone it must have been your fault you must have done something and when I ask them to tell me what is the something I did to the phone that calls this so that I would never do it again to the new phone and I would tell this bearing it the didn't have an answer for this and they just hold to tell me that there is a I have to pay another for example for a changing the cameras because the camera is broken after the guy in the repair center gave me that report that the phone is entirely entirely doesn't have any scratch on it or any indicator that his phone has fallen or anything else happened to it so this company products are not as good as they say and I will not stop publishing this story and I have also pictures and full calls recorded with the customer service and repair center and anyone will understand Arabic will know how much rude they could be and how much call they could be while dealing with an angry customer and losing customer who has paid or spent more than 120,000 pounds in buying two homes one of them is 4K and other one will be returned I will ask for me because I would never wait to experience this again and I will never advise any one to buy from Samsung again because even if the product is good they cannot fix it if it has a problem so it's better to buy from someone or a brand which is totally secure your brand is not that good not as you say and cannot handle anything as you say and your employees are good and disgusting to deal with and I will return my Samsung galaxies at whole 5 today and I will take my other phone on Sunday as they called me
24 I will I can pick up the phone and I can pay three thousand five hundred pounds besides the fees of the of the repair center and they gave me a 15% discount as an apology from Samsung on any other product I have I will buy from the Samsung online store so anyone could answer me now why should I buy anything if it was for one Egyptian pound and with no discount why should I buy anything from Samsung again to experience the same exact b******* again so please as an advice from someone who has used this phone for a while and as soon as he used it in more than one application and the applications have increased on his phone he found out that this phone is hitting up in every time every five minutes every 10 minutes so what kind of phone code that can stand what heavy work you tell me
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Anonymous
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11-15-2023 11:45 AM in
اخرى
So you are asking me to do the same steps again that I have already done like if you can read I please read what I have written I have already went to the repair center and then they have checked the phone and it told me that there's nothing cracked in it and the software and they don't have factory reset and blah blah blah read upstairs up what I said what I said so you asking me again to contact the support and contact the agents that I am set up with and I'm totally angry with and you want me to get angry again no I will pay for the repairs of the phone and I will not never stop sending on all the platforms with all the pictures and all the call records that I have about this and I will never stop until I caused you enough loss I will tell all the people what happened here in Egypt and anywhere else I have a channel that have over like 89,000 followers and I know how to distribute my experience with this company and with its products I will never stop okay so I just thought it would the UK and India so that's what I have done today I am published there and here and anyways I only have to stop publishing because I have read I have already prepared I hold dialogue with photos and everything and that I will just publish with a click over button and eating every message each and every text each and every ad okay so I don't want anything from you again except that I'm gonna return the new phone and I'm gonna take my old phone sell it and I will keep sending this to each and every one to All around the world okay so thank you so much don't bother I won't bother myself to contact these if it's again because they are no more than lazy people who doesn't want to their job or without the one admit that forms or they don't want to lose that's all so they can do the customer which will base lots of money but not lose a phone okay so this is stupid totally stupid