Hello. I’m Amira, Samsung Moderator Thank you for asking the question We wish you a happy day
Based on your question regarding the M31 The update was released in April 2022 Android 12 And it is not available for Android 13 In the event that you have activated the automatic update and the update did not reach the device In the event that the device is from outside Egypt I ask your permission to go to the nearest maintenance center to be able to check the device You can find the nearest service center through the following link: https://www.samsung.com/eg/support/service-center/
If you have any other question, can you explain it to us We are at your service always Thanks for your time
