Original topic:

New version to M31

(Topic created on: 05-22-2023 01:57 PM)
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Kerollos-Refaat
Beginner Level 3
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When will the phone be updated? Android 13 for Samsung Galaxy M31 !!! 
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Amira-elnagar
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Kerollos-Refaat

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day

Based on your question regarding the M31
The update was released in April 2022
Android 12
And it is not available for Android 13
In the event that you have activated the automatic update and the update did not reach the device
In the event that the device is from outside Egypt
I ask your permission to go to the nearest maintenance center to be able to check the device
You can find the nearest service center through the following link:
https://www.samsung.com/eg/support/service-center/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time