Original topic:

M51

(Topic created on: 01-15-2021 07:29 PM)
FadyFayz
Active Level 2
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M51
When I use Bluetooth earphones while using Wi-Fi to present a meeting or something , which means "Wi-Fi & Bluetooth " are active " its not doing well " One or both well disconnect... Without valid reason I try several types of Bluetooth earphones exact the same thing ...!! Kindly fix this issue because that's bothered me so much...!! Thanks in advance 
8 Comments
A8k
Active Level 6
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going to Samsung service for thickness
FadyFayz
Active Level 2
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I enter to "Error Report"

I didn't find " thickness "
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Anonymous
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This is a kind of a wireless interference .
Both Wi-Fi and Bluetooth use the 2.4 GHz band to transmit data, and because of this Bluetooth audio skips or cut the connection .
It is a common problem unless for devices which support the 5 GHz band for the Wi-Fi for example .
Check your's
Anonymous
Not applicable
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I think your device support the 5GHz band , what about the router , in order to avoid this interference .

Screenshot_20210115-202737_Samsung Internet.jpg

FadyFayz
Active Level 2
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I used different devices
one V4 and also V5
the same thing happened...
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TechGeek18
Active Level 5
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Yeah, this happened to me today and it is terribly annoying 

I hope Samsung could do anything to solve that problem

TechGeek18
Active Level 5
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Yeah, this happened to me today and it is terribly annoying 

I hope Samsung could do anything to solve that problem

FadyFayz
Active Level 2
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please take me post "copy"
and "paste" it in "Error Report " system department 🙏
or if you want to type your own description...
the point is we need to deliver to them this issue to fixed it as soon as possible 🙏
do can do that & tell every one have the device to make that ...
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