Dear Customer Thank you for emailing Samsung, I hope you’re having a good day so far. Kindly accept our apologize for any inconvenience In regards to your query kindly follow the below steps
To adjust daylight savings time, we will follow the following steps, regret: Make sure that the device is on the latest available software version. First: Make sure that the Google play system is updated, through the following steps: 1. Select Settings 2. Select About Phone 3. Select Program Information 4. Choose Google play system update 5. Download the update, if available To adjust the time from automatic to manual, follow these steps: 1. Select Settings 2. He chose Public Administration 3. Chose the date and time 4. Turn off automatic date and time 5. Set the time you want manually. And this link will show you the steps https://www.samsung.com/eg/support/newsalert/ For the work of Reset for the hour We disconnect and then connect If the problem persists flow the following steps General management > date and time > select time zone > GMT+3:00 Please restart for an hour and wait 30 minutes, and the problem will be solved with you please wait for an update to solve the problem as soon as possible
Or we can support you through our “Live Chat” experts and remotely access your device through the following link: https://live-chat-static.sprinklr.com/test-html/index.html?env=prod&appId=602bd62d37a6803d49a6ec00_a... Live Chat working hours are from 9:00 A.m to 6:00 P.m For your convenience, you can communicate with us and inquire about the status of your device at any time through WhatsApp on this number 01000016580 If you require further assistance, please don’t hesitate to contact us back and we will be more than happy to help. Kind regards, Customer Service Representative Samsung Electronics Egypt Website: www.samsung.com/eg/support
