Original topic:

Galaxy S20 + Issue

(Topic created on: 08-18-2023 04:23 PM)
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AsmaaIsmail
Beginner Level 2
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I had a green line suddenly appeared on my screen form nowhere after the last update 😡😡
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3 Comments
GMHack
Active Level 4
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سعر تغيير الشاسة ٨٢٠٠ ج
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Eyad109
Active Level 3
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Try Factory reset
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Samsung Admin
Community Manager
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AsmaaIsmail

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding

we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

 

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you’re still facing the same issue, kindly take the device to the service center to check on it.

you can follow the link below to find the nearest one :
http://www.samsung.com/eg/support/servicelocation

We are  at your service always
Thanks for your time

 

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