My Tv was connected to wireless WiFi but it suddenly got disconnected , when i try re connecting it and enter my Wifi Password the (Done) button is dimmed and can't be pressed. Plsase help
First of all, I feel sorry to hear that you have experienced the anomaly
we thank you for asking your question
Based on your inquiry regarding to the issue
1- Make sure wireless modem/router is ON and connected to the internet. 2- Make sure the Wi-Fi password is entered correctly. 3-Check the distance between the TV and the Modem/Router. 4- Try by using Hotspot from mobile 5-Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the 6-Reset 7- Firmware Update
we hope the issue will be solved ASAP
if the issue still exits you can contact us through 16580 from beginning of 28 may
to be able submit maintenance request after eid vacation
