Original topic:

Don't bother buying S22 ultra

(Topic created on: 10-22-2022 09:49 PM)
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Ahm3d_Magdy
Beginner Level 2
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Im facing a critical issue with Wi-fi connectiom it keeps disconnecting for no reason every few mins, i tried every method from samsung support provided and nothing worked for me, and please note this issue is known globaly and their are many threads talking about this issue, and lets not talk about the slow internet performance compared to other mobile phones connected to the same router even my second mobile galaxy A70 working better than my S22 ultra.

 IS this supposed to be flagship ! 
6 Comments
HWanis
Beginner Level 2
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Sure it's provider issue
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Basem75
Active Level 8
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Update router firmware to the latest version.
I remember I'd that issue with sam J2 and when I update the router firmware, the problem was solved.
farid331010
Active Level 6
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I agree with last comment and if it doesn't work do factory reset
Amira-elnagar
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Ahm3d_Magdy

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

I ask you to take the following steps
1) Please make sure that there is no liquid in the device
2) Make sure that the wifi signal is working
3) Make sure the router is working
4) You may try to connect the device to another router
5) Can you reset the wifi?
Through this code
*#2663#
Then choose to reactivate wifi or
refresh wifi version
6) Please make sure that the device is on the latest update

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

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Ahm3d_Magdy
Beginner Level 2
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Hello Amira,

Please stop with the nonsense steps, as i said i tried all of that it took me litearlly 2 mins to reply to you due to my wifi keeps disconnecting, so please try to open a ticket or somthing to the devs to check this issue with 2.4ghz routers and god knows it might be happening with 5ghz routers as well as i didnt test it that much
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Amira-elnagar
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Ahm3d_Magdy

Hello I’m Amira, Samsung Moderator
we thank you for asking your question
we do really apologize for the problem that you face
You can visit the nearest Samsung service center and they will be able to help you
Kindly send us your address to provide the nearest service center
or you can find it following the below link:
http://www.samsung.com/eg/support/servicelocation/
thank you

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