Original topic:

Close to end calls on Z flip 3

(Topic created on: 08-30-2023 03:18 AM)
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hassico
Active Level 2
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Feature is not working even when enabled in phone app. When i first bought the phone it worked then suddenly it stopped. All other flip options work but close to end calls no longer working. Please help. Thank you
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9 Comments
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أفتح إعدادات الهاتف
وتأكد من تفعيل هذا الخيار:
hqzwqth9pot81_128506_1693357412.jpg
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hassico
Active Level 2
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It is already on. I turned it off then on again and still did not workScreenshot_20230830_041055_Call settings.jpg
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اخرى
تأكد من أن هذه الخاصية تستخدم فقط عند أستخدام المكالمات عبر سماعات الهاتف
ولا تستخدم أو تفعل عند أستخدام سماعات سلكية أو بلوتوث
كما مذكور أدناه
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اخرى
جرب كذلك التالي:
تأكد من عدم أستخدام أي خيار لإغلاق المكالمة مثل زر التشغيل أو قفل الشاشة
وكذلك تجربة التالي
go to Accessibility>Interaction&dexteriety>answering&endingCalls>(turn off) close phone to end calls
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hassico
Active Level 2
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It is like this1693360381030_1693360381025_0.jpg
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أضغط على
Close phone to end calls
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dhahr
Beginner Level 4
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🤔
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Samsung_Expert
Moderator
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we extremely apologize for the inconvenience that you are facing 

kindly try to go to settings > general management > reset > reset settings 

as that will only reset the settings for your phone without deleting any data 

otherwise kindly try to factory reset your phone as that will delete all of your data

if you faced the same issue then we recommend you to refer to the nearest authorized service center in your country 

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hassico
Active Level 2
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I reset all settings but still the same issue remains. What could be reasons for this problem? I currently cannot factory reset the phone.
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