Original topic:

Android auto for S10

(Topic created on: 05-28-2020 09:09 PM)
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KarimElshahed
Active Level 2
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My Android auto was acting up. It wasn't working properly. I thought I could uninstall the app and reinstall. But my S10 did not have an uninstall option. After trying to disable it, the icon disappeared from my home page on my phone, but the app is still present in settings/Apps. When I  try to plug it in to the  car, it says the app needs to be updated. But the update will not download. I have a 2020 Peugeot I just want to get back to square one and start over.
4 Comments
EssamKamal
Active Level 6
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for a start,
under Android 10, Android Auto is hidden app!
you can deal with it after installing small app from Google.
https://m.apkpure.com/android-auto-for-phone-screens/com.google.android.projection.gearhead.phonescr...
EssamKamal
Active Level 6
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you may not know that Android Auto is not supported on our countries, so sometimes updates will not show.
KarimElshahed
Active Level 2
اخرى
many thx
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Amira-elnagar
Moderator
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Hello. I’m Amira, Samsung Moderator

Thank you for asking the question

Based on your inquiry, you can follow the following steps to be able to help you

 Please factory reset the device.

Settings → Public Administration → Reset → Factory data reset → Reset → Clear all.

Before starting this step, please copy the phone data. It can be stored through the following link for a program

Samsung smart switch

http://www.samsung.com/eg/support/smartswitch/

 If you face the same problem you can visit our service center to help you and solve the issue

And to know your nearest service center through the following link:

http://www.samsung.com/eg/support/servicelocation/

 We hope to solve the problem as soon as possible

And make sure that we are always there to help and serve you any time

Thanks