Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
we really apologize to you very much for the problem you are facing
Based on your inquiry regarding the delay in updating the software
The update schedule and eligible models can be changed if we encounter any issues through continuous review.
The update may be stuck for a while even after the official update, when an emergency fix occurs.
Make sure that Samsung is always working to improve and develop the efficiency of the device
And this is what is being updated in the software
We ask you to activate the automatic update, and the update will be done as soon as any update is issued
If you have any other question, can you explain it to us
We are at your service always
Thanks for your time