Hello I’m Amira, Samsung Moderator we thank you for asking your question
Please follow the following
1- Go to the camera 2- Then go to settings 3_ We do a reset of the camera settings In the event that the problem persists Please perform a factory reset of the device using the following steps: - settings -Public Administration - Reset Factory data reset -Reset -clear all And your permission Before starting this step, please copy the phone data. It can be stored through the following link for the program Samsung smart switch http://www.samsung.com/eg/support/smartswitch If you have any other questions, You will find us at your service any time Thanks
