bad customer service experience

[peterhany20]

samsung s20 really good phone but samsung have the worth customer service ever

[bahaapop20]

what happened?!

[peterhany20]

i have voucher vip pre order and told me not give me buds what the hell

[bahaapop20]

**bleep**, and what are you did ?

[peterhany20]

maybe if i dont take my buds i will give them s20 and refund my money

[MuhammadYosri]

روح فرع الشركه اللي انت اشتريت منه وايه سبب الرفض اصلا

[peterhany20]

فرع فى ستى استار و مقفول ٧ ايام و مكتوب على كرت اخرى يوم استلام ٣١/٣

[MuhammadYosri]

اتصل ب 16580 او روح فرع المعادي طريق النصر هتلاقي لاونج هناك لتسليم الهدايا اخره الساعه 4

[Amira-elnagar]

Hello Ahmed. I’m Amira Samsung Moderator

First of all, I feel sorry to hear that you have experienced the anomaly

can you till us the store that you purchase s20 from it

to be able to help you

Thanks