Watch 6-44mm SM-R940 don't disturb repeat callers problem

[MostafaAlGheryani]

Hi dears,

I want to report a bug regarding to my Samsung watch 6-44mm and the don't disturb mode

Specially (repeat callers) option not effective any more,

I made deep test as the following ,

I have two mobiles of Samsung s24 Ultra , one of them connected to Samsung watch 6-44mm and the other one connected to Samsung watch 4 classic 46mm , when I enable the don't disturb mode while I enabling the option (repeat calls) I am not receiving notification on the watch 6 even if the caller contact added to the contact list or favorite contacts, the call notifications only delivered if I selected to receive calls from all contacts or disable don't disturb , while All of selections working normally on watch 4 and receiving notifications without any interruptions like all previous watches I owned before like watch 3 or watch active2 , I have this problem since I started to use the watch 6 only , I was running watch 6 on my previous s23 ultra and the problem was also there and now I have new another phone and also the problem persist , also updated to oneui6 and did factory reset for the mobile & the watch, it's really frustrating that the problem still persist, I wish you escalate & investigate this issue and broadcast update to solve this issue ASAP, thanks in advance 🙏.

[SamsungModerator4]

Hello. I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

Please ensure the following steps:
1 - The Wathc is compatible with the device
2- Connect the watch to the device via the Samsung wearable application
3- Try connecting a Samsung Watch to the device to find out what is causing the problem with the device or not

If the problem persists, please follow the following steps:
1 – Open the Samsung wearable application
2 - General
3 – Reset

If the problem persists, please perform a factory reset of the device

Settings - General management - Restore - Factory data reset - Reset device - Erase all
Before starting this step, please copy the phone data. It can be stored through the following link for the Samsung smart switch program
http://www.samsung.com/eg/support/smartswitch/

If the problem persists, ask your permission to visit us at the nearest maintenance center so that the device can be examined and the problem resolved for you
http://www.samsung.com/eg/support/servicelocation/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time