Hello. I’m Amira, Samsung Moderator Thank you for asking the question We wish you a happy day
Based on your question, you are facing a problem with the WIFI network I ask you to take the following steps 1) Please make sure that there is no liquid in the device 2) Make sure that the wifi signal is working 3) Make sure the router is working 4) You may try to connect the device to another router 5) Can you reset the wifi? Through this code *#2663# Then choose to reactivate wifi or refresh wifi version 6) Please make sure that the device is on the latest update
If you have any other question, can you explain it to us We are at your service always Thanks for your time
