microphone issue had an update and it's due to the design it's more than good if you are in quite or noisy but closed place only appear in very loudly surroundings or if there strong wind but music volume is high make sure that you enable media volume sync under advanced in bluetooth settings also make sure that ambiant sound is turned off and activate the eq in samsung wearable app and always put it to dynamic it's not a noise cancelling pair so don't expect too much but you can change the size of the ear tips comes with it in the box to find a good fit to your ears to seal it
Thanks man, 'volume sync' did a really great job, it is now high enough for me... but regarding mic I'm afraid i totally disagree with you, I've already the recent update as seen in screenshot attached, but even in my quiet livingroom my wife keep saying that she is always hearing surrounding knocks and drops
i don't have this problem i only can't talk through them in a strong windy conditions or in very loud places you can try to wear them and speak face to face first with anybody to tell you what actually your voice sounds in real life because you will feel that it's loud while you are speaking very quitly because when you put the buds it makes you feel your voice louder as if you completly seals your ears by your hand and speak i realised that when i was trying to buy something and the cashier couldn't hear me at all
Hello. I’m Amira, Samsung Moderator we thank you very much for asking your question
Based on your inquiry regarding you can make some steps to solve the issue that appear
Turn on Media volume sync
On the connected phone, navigate to and tap Settings > Connections > Bluetooth, and then tap Advanced located in the upper right corner.
Verify the switch next to "Media volume sync" is turned on (a blue background will appear behind the switch, instead of white)
Verify the earbud's touch pad settings
You can only increase the sound on your phone with the right earbud when the touch pad function for Volume up is selected. To check this on the connected phone, open the Galaxy Wearable app and then tap Touch pad > Right.
Turn off Media volume limiter
From Settings, search for and select Sounds and vibration
Tap Volume, tap More options (the three vertical dots)
