Original topic:

Buds plus

(Topic created on: 11-11-2022 09:07 PM)
Youssef1122
Active Level 3
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أجهزة قابلة للارتداء
So my buds plus mic isn't working and no-one can hear me and the phone uses its mic not the buds mic
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samsungmena
Global Community Manager
Global Community Manager
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أجهزة قابلة للارتداء

يوسف١١٢٣

 

Hello. I’m Zahra, Samsung Moderator
Thank you for asking the question
We wish you a happy day

Kindly follow the below steps :

please make sure that the earbuds is compatible with the device

and make sure that you connect the buds to the mobile via Samsung wearable application

:and if the issue still in the device please follow the below steps

1 – Open Samsung wearable application

2 – Setting

3 – Reset setting


If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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