Original topic:

Tab S3 performance

(Topic created on: 05-15-2021 06:28 AM)
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Ehab2710
Beginner Level 2
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أجهزة الكمبيوتر اللوحية
Since updated to android 9 the tab is very slow what is the problem, it was working fine before the update
I did factory reset and cach wipe and still the same
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Amira-elnagar
Moderator
Moderator
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أجهزة الكمبيوتر اللوحية

Hello Ehab2710. I’m Amira, Samsung Moderator
we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

 



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