Samsung health stopped counting steps Galaxy A series

[kerokiki]

I send this this problem to Samsung and it fixed by some steps 

But after a month it happened again 😥

[MustafaElSa3dany]

do same steps😅

[MuhammadYosri]

هتلاقيك قفلت الاشعارات

[Nehal-ibrahim]

Hello . I’m Nehal, Samsung Moderator.

Thank you for asking the question

First of all, I feel sorry to hear that you have experienced the anomaly

Based on your writing 

Setting - apps - choose app - force stop - storage - clear cache

Thank you