software update

[iyadnasser]

I have faced a big problem in downloading the update of android11, it keeps telling me that it failed to download the update, can you help me please. 

[iyadnasser]

will try

[iyadnasser]

how to use this thing???

[iyadnasser]

thanks alot

[iyadnasser]

unstable Internet: welcome to Lebanon 😅😅😅

[Samsung_Expert]

kindly try to connect your phone to a different network 

if that did not work then kindly download Samsung smart switch on both your pc and smart phone and try to update it 

[Abedserhan]

Hello @iyadnasser did the smart switch way works?

[Samsung_Expert]

may we know if you tried to update the software for your phone using Samsung smart switch?

by downloading it on both for your pc and smartphone by following the below link 

https://www.samsung.com/us/apps/smart-switch/

if yes and it did not work kindly refer to the nearest authorized service center in your country