S pen is not connected suddenly while software is updated

[MinaKaras]

S pen is not connected suddenly and I tried to reconnect it again but it doesn't work

What should I do?

Samsung galaxy note 10+

[Monttttty]

Same situation

[Amira-elnagar]

Monttttty

Hello I’m Amira, Samsung Moderator

we thank you for asking your question

we do really apologize for the problem that you face

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you