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01-17-2022 09:36 PM in
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01-18-2022 11:25 AM in
اخرىبس مش من الصفر ولذلك بيكون اسرع والبطارية بتقعد يوم كامل
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01-18-2022 11:38 AM in
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01-18-2022 01:37 PM in
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01-18-2022 12:46 PM in
اخرىمساء الخيريا فندم مع حضرتك اميرة من سامسونج مصر
بنشكرك جدا على مشاركتك معانا وبنتمنى لحضرتك يوم سعيد
تحديث الاندرويد 12 الخاص بجهاز
M31
هيتم اصداره خلال الشهر
يونيو 2022
والتحديث بيعالج مشكال كتير ابرزها
1-أداء البصمة بيكون افضل
2-تسجيل البصمة بيكون بدون مشاكل
3-الكاميرا أدائها بيكون أفضلٍ
4-وأخيرا تحسن ملحوظ في أداء البطارية
أستأذن حضرتك فى تفعيل التحديث التلقائى وبمجرد صدوره على الاجهزه هيتم تحميله
ولو عند حضرتك أى استفسار أخر
موجودين تحت أمرك وفى خدمتك فى أى وقت
شكرا لحضرتك و لوقتك
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01-18-2022 01:54 PM in
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01-18-2022 11:16 PM in
اخرىTo be mentioned, Samsung released a new software update with December 2021 security patch for Galaxy M31 smartphones. As confirmed by the company, the update comes with fixes to 5 critical, 22 high, and 3 moderate CVEs from Google.
Notably, some Galaxy M31 owners reported on the community forum that they have started facing issues after installing the December security update. The new security patch comes to resolve issues and bugs but here’s goes the opposite. Users are mainly facing auto-restart and freeze issues in the smartphone.
The issue is dam serious as a particular users state that after grabbing December 2021 security patch, his smartphone got frozen as a result got the motherboard replaced today.
Along with that Galaxy M31s, smartphone users are also troubling after the latest software update. They are also facing the exact problem of around 40 to 50 times automatically restarting and freezing.
The users mentioned that on complaining about the issue the Samsung help center answer them to change the motherboard. Users are really disappointed with such an issue.
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01-19-2022 11:36 AM in
اخرىHello. I’m Amira , Samsung Moderator
we thank you very much for asking your question
I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.
You can visit the nearest Samsung service center and they will be able to help you
Kindly send us your address to provide the nearest service center
or you can find it following the below link:
http://www.samsung.com/eg/support/servicelocation/
thank you
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01-19-2022 01:12 PM in
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