topic Re: Re: Re: Re: Delay in refund in Samsung Online Store

Delay in refund

Members_ZkhX7KV — Thu, 28 Jul 2022 05:08:30 GMT

Order cancelled on 8th July 2022. Refund not completed yet. Approached all the Samsung standard channels but no progressive response. Nowadays Samsung is failing to provide good customer service. Samsung is not valuing its customers. The issue is deeper and it is humiliating as a consumer. Think twice before purchasing through Samsung shop.

Re: Delay in refund

cs_member8 — Tue, 02 Aug 2022 05:20:19 GMT

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to kindly call on the concerned helpline number, the concerned department will definitely resolve all your queries 1800-5-7267864/1800-40-7267864.Kindly press option 3 for the Samsung shop.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

Re: Delay in refund

ashutoshsuhaney — Fri, 05 Aug 2022 06:51:46 GMT

department me bhi koi help nahi kar raha.... Refund dene me itna delay kyu kiya ja raha hai ....... #Samsung not a reliable company

Re: Delay in refund

manojselva — Fri, 26 Aug 2022 10:25:35 GMT

Same here. It has been 10 days since I haven't received my refund amount. Pathetic service from Samsung. Apple is doing great.

Re: Re: Delay in refund

Xicor — Sat, 17 Sep 2022 18:51:01 GMT

Are you got your refund now ?

Re: Re: Re: Delay in refund

manojselva — Mon, 19 Sep 2022 15:53:23 GMT

Yes. Nearly after one month. Really ridiculous service from Samsung.

Re: Re: Re: Re: Delay in refund

Xicor — Mon, 19 Sep 2022 15:57:12 GMT

Can you share you telegram or whatsapp i have some query . please

Re: Re: Re: Re: Delay in refund

Xicor — Sat, 01 Oct 2022 15:29:52 GMT

Bro did you received the ARN Number also from Samsung ?