topic Re: Partial Refund in Samsung Online Store

Partial Refund

Poblo — Sun, 25 Sep 2022 18:27:07 GMT

Hi,

I ordered a phone and a charger from the Samsung shop online on 16/08/2022 and Cancelled it on the same day.

I have received the refund amount of ₹299 for the Charger on 20/08/2022 but haven't received the refund for the Mobile phone yet.

I have filed a complaint regarding the same on 6th September and is currently in a mail chain from past few weeks. But have received same template message all the time.

Its already been 40 days more than the assigned time of 7-10 days mentioned in the website. Kindly guide me.

Do we get any kind of compensation on such cases?

Re: Partial Refund

Poblo — Sun, 25 Sep 2022 18:28:37 GMT

If anyone suffered from same how many days did it took for you?

Re: Partial Refund

KunalBhandari1 — Thu, 29 Sep 2022 17:02:11 GMT

I am the prey similar to your. I have been contacting samsung from 10th sep but these useless people are not at all able to solve the problem.

I am planning to send a notice to samsung now

Re: Partial Refund

Members_QyuB6zc — Sun, 27 Nov 2022 09:41:02 GMT

So many guys are facing the same issue. my amount for s20fe is not refunded after returning the phone. did you refunded for you by any chance?