https://r2.community.samsung.com/t5/Tech-Expert/Samsung-customization-services-cannot-be-turned-on/m-p/15005000#M3501 Try clearing the app cache of Customization Services. Check below thread for further troubleshooting.<BR /><BR /><A href="https://r2.community.samsung.com/t5/Galaxy-S/customisation-services-error/td-p/3855964" target="_blank">https://r2.community.samsung.com/t5/Galaxy-S/customisation-services-error/td-p/3855964</A> Sat, 02 Dec 2023 13:01:07 GMT Chamathaz 2023-12-02T13:01:07Z https://r2.community.samsung.com/t5/Tech-Expert/Samsung-customization-services-cannot-be-turned-on/m-p/15001851#M3500 <SPAN>Hello I'm using Samsung galaxy A14 4g and few days earlier I tried to turn on customization services in Samsung account and it cannot be turned on. I tried it multiple days and everytime it says "the server didn't respond. Try again" . Need your help what can I do about this&nbsp;</SPAN><div class="lia-vid-container video-embed-center"><div id="lia-vid-6342212690112w320h240r547" class="lia-video-brightcove-player-container"><video-js data-video-id="6342212690112" data-account="6058022090001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6058022090001/default_default/index.min.js"></script><a class="video-embed-link" href="https://r2.community.samsung.com/t5/video/gallerypage/video-id/6342212690112">(view in My Videos)</a></div><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://r2.community.samsung.com/t5/image/serverpage/image-id/4107238i2A811476A740C761/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><BR /></DIV></DIV></DIV> Sat, 02 Dec 2023 03:24:46 GMT https://r2.community.samsung.com/t5/Tech-Expert/Samsung-customization-services-cannot-be-turned-on/m-p/15001851#M3500 TDM_836 2023-12-02T03:24:46Z https://r2.community.samsung.com/t5/Tech-Expert/Samsung-customization-services-cannot-be-turned-on/m-p/15005000#M3501 Try clearing the app cache of Customization Services. Check below thread for further troubleshooting.<BR /><BR /><A href="https://r2.community.samsung.com/t5/Galaxy-S/customisation-services-error/td-p/3855964" target="_blank">https://r2.community.samsung.com/t5/Galaxy-S/customisation-services-error/td-p/3855964</A> Sat, 02 Dec 2023 13:01:07 GMT https://r2.community.samsung.com/t5/Tech-Expert/Samsung-customization-services-cannot-be-turned-on/m-p/15005000#M3501 Chamathaz 2023-12-02T13:01:07Z https://r2.community.samsung.com/t5/Tech-Expert/Samsung-customization-services-cannot-be-turned-on/m-p/15008717#M3502 Thank you <span class="lia-unicode-emoji" title=":red_heart:">❤️</span> Sun, 03 Dec 2023 01:54:35 GMT https://r2.community.samsung.com/t5/Tech-Expert/Samsung-customization-services-cannot-be-turned-on/m-p/15008717#M3502 TDM_836 2023-12-03T01:54:35Z