topic Re: Re: Display issues in Tech Expert

Display issues

Acekraken07 — Mon, 16 Oct 2023 12:59:28 GMT

Hi samsung this is your loyal customer from srilanka I have a s22 ultra with is a flagship device which I purchased last year

There is a issue on the phone Previously in 120hz phone as a display issue So I started using it in 60hz

Last week a go there was a security update after that the phone display turned it into white screen Before coming to this stage I gave the phone last July to the service centerand that time the service center guys didn't have this free replacement offer now the display is white

So it's not my fault if the guys fixed my phone at that time I never have to be in this position now I need a solution for this issue and a response from samsung I m posting this issue as a loyal samsung customer thank you

Re: Display issues

Sha_zan — Fri, 20 Oct 2023 16:04:44 GMT

I'm sorry about your white screen issue on the Galaxy S22 Ultra. It's a common hardware problem caused by overheating. I recommend going to a service center for screen replacement. If the warranty has expired, you'll need to pay for the replacement, which might be costly. Despite the higher cost, it's the only solution.

For more details, you can read my post explaining the issue, its causes, and the after-update line problem here:

https://r2.community.samsung.com/t5/Tech-Expert/Green-Line-Issue-Is-it-an-update-problem-What-s-the-real-reason/td-p/14573337?src=ShareByUserCM

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

Re: Display issues

RushikaD — Sat, 25 Nov 2023 18:54:27 GMT

Call Samsung Sri Lanka. They might offer you free display replacement. I got it for my one about two months ago.

Re: Re: Display issues

Acekraken07 — Sat, 25 Nov 2023 18:56:59 GMT

No bro they didn't they kept my phone for 1 month in the service centre and said they can't

Re: Re: Re: Display issues

RushikaD — Sat, 25 Nov 2023 18:57:39 GMT

Try softlogic service center

Re: Re: Re: Re: Display issues

Acekraken07 — Sat, 25 Nov 2023 18:58:04 GMT

Location bro

Re: Re: Display issues

Acekraken07 — Sat, 25 Nov 2023 18:59:58 GMT

Even for white screen

Re: Re: Re: Re: Re: Display issues

RushikaD — Sat, 25 Nov 2023 19:00:53 GMT

Search in google for Samsung Authorised service centre. It is located in R.A De Mel mawatha

Re: Re: Re: Display issues

RushikaD — Sat, 25 Nov 2023 19:01:09 GMT

I'm not sure about that.

Re: Re: Re: Re: Display issues

Acekraken07 — Sat, 25 Nov 2023 19:03:08 GMT

They said they can't repair it for white screen

Re: Re: Re: Re: Re: Display issues

RushikaD — Sat, 25 Nov 2023 19:10:09 GMT

Really! 😪 Call Samsung Sri Lanka and put a complaint.

Re: Re: Re: Re: Re: Re: Display issues

Acekraken07 — Sat, 25 Nov 2023 19:52:29 GMT

I made the complaint but they don't care about the customers bro