topic Re: Re: Re: Problem galaxy m31 in Tech Expert

Problem galaxy m31

Theepz — Fri, 03 Feb 2023 02:51:07 GMT

My samsung galaxy m31 mobile restarts suddenly. And long time to start again hang l9ng time with Galaxy m31 logo. Tell me best solution

Re: Problem galaxy m31

Hafeel_Traveler — Fri, 03 Feb 2023 03:15:35 GMT

Check with samsung repiarcenter ...it's seem like software issues 😕

Re: Re: Problem galaxy m31

Theepz — Fri, 03 Feb 2023 03:36:22 GMT

I think it us hardware issue.i will check in service center

Re: Problem galaxy m31

Ranod_Lakshitha — Fri, 03 Feb 2023 04:44:54 GMT

Hi... This could happen when your RAM got full with applications. So if your device has unwanted apps or apps that not using regularly, put them into deep sleep or uninstall. Better if you can reset your device and maintain a free space. Probably it'll resolve the issue. 😊

Re: Re: Problem galaxy m31

Theepz — Fri, 03 Feb 2023 05:02:16 GMT

I reset my device. Still same . Thanks for your reply

Re: Re: Re: Problem galaxy m31

Ranod_Lakshitha — Fri, 03 Feb 2023 06:13:16 GMT

Okay... if your device restarting frequently, check with a Samsung service center

Re: Re: Re: Re: Problem galaxy m31

Theepz — Fri, 03 Feb 2023 06:48:28 GMT

Yes ihave to do

Re: Problem galaxy m31

Sakila_Pamudith — Sat, 04 Feb 2023 06:15:52 GMT

Hi 👋,
Try these steps
1. Don't use so many apps
If you have some apps not essential zip those apps
2. Turn off background running apps
Put them sleep or deep sleep(without social media apps)
3. Turn off background data using from unused apps(without social media apps)
4. Try to Clean (ram)random access memory every 15 minutes
5. Use your device in safe mood
6. If these steps didn't work just reset your device

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍

Re: Re: Problem galaxy m31

Theepz — Sat, 04 Feb 2023 06:36:06 GMT

Lastly I reset my mobile. but still same . thanks for your reply

Re: Re: Re: Problem galaxy m31

Sakila_Pamudith — Sat, 04 Feb 2023 07:08:09 GMT

Oh it means that happens
So it is common issue for galaxy m21 and m31. It cause cpu genarate high heat. My friend had that issue too and we visit nearby shop and they said they can't fix it and need to replace whole motherboard and also repair man told us it is very common for m21 and m31

Re: Re: Re: Re: Problem galaxy m31

Theepz — Sat, 04 Feb 2023 09:11:17 GMT

So sad.very expensive

Re: Re: Re: Re: Re: Problem galaxy m31

Sakila_Pamudith — Sat, 04 Feb 2023 09:27:10 GMT

If you replace with it another but sometimes it will be again

Re: Re: Re: Re: Re: Re: Problem galaxy m31

Theepz — Sat, 04 Feb 2023 09:41:30 GMT

May be i have to check first. But service center far from me.