topic Re: Re: Re: Re: Who can solve my device problem in Tech Expert

Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 15:42:40 GMT

My device showing earphone is already plugged in

I do .reset phone

. Clean the jack port

Re: Who can solve my device problem

K_thishh — Mon, 17 Oct 2022 15:37:25 GMT

I'd suggest you to insert your headphones and then remove them again. After that trying restarting the phone. Hope this works

Re: Who can solve my device problem

K_thishh — Mon, 17 Oct 2022 15:39:41 GMT

If the issue still persists clean your headphone jack. Probably some dirt in there is triggering this.

Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 15:41:04 GMT

I done it

Re: Re: Who can solve my device problem

K_thishh — Mon, 17 Oct 2022 15:41:42 GMT

Is it resolved now?

Re: Re: Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 15:42:55 GMT

Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 15:43:41 GMT

I reset my phone ,but it not work

Re: Who can solve my device problem

K_thishh — Mon, 17 Oct 2022 15:44:41 GMT

What's your phone model?

Re: Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 15:45:14 GMT

A03
A035f

Re: Re: Re: Who can solve my device problem

K_thishh — Mon, 17 Oct 2022 15:46:28 GMT

Bro in the samsung members app, go to support and click diagnostics. Run a checkup on headphones

Re: Re: Re: Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 15:47:35 GMT

I do but not work

Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 15:47:57 GMT

How can I claim warranty for my device

Re: Who can solve my device problem

Ranod_Lakshitha — Mon, 17 Oct 2022 16:15:24 GMT

Hi... probably it'll be a hardware issue. Check with a Samsung service center near to you and get technical assistance.

Re: Who can solve my device problem

Sha_zan — Mon, 17 Oct 2022 16:35:07 GMT

I think that issue might be with its hardware.

I suggest you to Factory Reset your Galaxy device. But make sure to have all the backup files before performing it.

Use the steps below to perform Factory Reset on your Galaxy device.
Go to Settings > General & Backup and reset > Factory data reset > Reset device > Tap Delete all.

If not, visit a nearby Samsung Service Center for further assistance.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

Re: Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 16:43:03 GMT

Thank you broher

Re: Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 16:43:27 GMT

Thank you brother

Re: Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 16:46:46 GMT

Can I claim warranty for my device

Re: Who can solve my device problem

NipunSulakshana — Mon, 17 Oct 2022 16:47:14 GMT

I buy it 2022 3 22

Re: Re: Re: Who can solve my device problem

Sha_zan — Mon, 17 Oct 2022 16:57:58 GMT

Yes, you can only do that if your device still has a warranty.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍