topic Re: Finger print recognize problem in Tech Expert

Finger print recognize problem

Thanusan — Sun, 16 Oct 2022 03:50:24 GMT

My friend finger print work my phone I don't add

Re: Finger print recognize problem

Mohamed_Dilshath — Sun, 16 Oct 2022 03:54:24 GMT

What type of finger print sensor is it please tell I can find solution for you

Re: Finger print recognize problem

Thanusan — Sun, 16 Oct 2022 03:56:28 GMT

In display

Re: Re: Finger print recognize problem

Thanusan — Sun, 16 Oct 2022 03:56:43 GMT

Indisplay

Re: Finger print recognize problem

Dihane_M — Sun, 16 Oct 2022 04:09:38 GMT

First remove the finger print and add it again. If you can't add it it might be because you're using a tempered glass.

If you're not using a tempered glass and still can't add kindly contact Samsung (it might be a bug)

If my answer was helpful please click the 3 dots on the right and click accept solution 🙂 😊

Re: Finger print recognize problem

Janith_Rasanjana — Sun, 16 Oct 2022 04:07:50 GMT

First, remove the fingerprint. Then add the fingerprint again. As Dihane said, there may be a problem with the tempered glass

If my answer was helpful, please click the 3 dots on the right and accept the solution.

Thank You

Re: Finger print recognize problem

mahzal — Sun, 16 Oct 2022 04:08:51 GMT

1. Check if your finger has any liquid or dirt

2. Clean the fingerprint module

3. Check if the fingerprint module is well connected

4. Restart your device

5. Update your software

6. Wipe system cache

7. Recalibrate the fingerprint

8. Reset your device

9. Visit the service center

If my answer was helpful please click the 3 dots on the right and click accept solution 🙂 😊

Re: Finger print recognize problem

Ranod_Lakshitha — Sun, 16 Oct 2022 05:07:59 GMT

Hi... your device is S10 series?