topic Re: Update issue in Tech Expert

Update issue

odithodith — Thu, 08 Sep 2022 06:34:28 GMT

Samsung cooperation should be much responsible in mid ranges and budget devices also.

If they couldn't release android or any other system update that's might be okay sometimes

But we must have our security update for device.

Some devices bought in last year brand newly and didn't received security updates after april

Now

Some times device performance also not performing seamlessly now

I request from Samsung team to be kindly provide us updates on time.

Thank you

Re: Update issue

Dihane_M — Thu, 08 Sep 2022 07:35:15 GMT

True 👍🙂

Re: Update issue

namalsemage — Thu, 08 Sep 2022 08:42:37 GMT

ඇත්ත. මිඩ් රේන්ජ් යූසරයෝද මනුශ්‍යයෝය 😏

Re: Update issue

TUS1968 — Thu, 08 Sep 2022 09:32:27 GMT

Hai aftr updating new version on my phone. My phone battery is going down so quickly. So can u find me a solution plz

Re: Re: Update issue

odithodith — Thu, 08 Sep 2022 15:14:37 GMT

You can check device manager , batter usage .
Then you can identify which application get more power from batter. If everything is normal

Then check batter health using Samsung members app , device diagnosis test.

Then you can see the present status of you batter health.
It show good, normal or bad.

If it's bad, then you have to get you mobile phone to a Samsung store or repair center.

If any application gains more battery uninstall it and restart your device.
Then if it didn't fix you have to repair it in Samsung service center.

Some times third party apps ( apps not in play store or galaxy store )
Direct downloaded apps from web or shared app from another device.
They also increase power consumption

Re: Update issue

Udesha_Jayashan — Thu, 08 Sep 2022 17:55:36 GMT

True

Re: Update issue

Samanthas — Sat, 10 Sep 2022 10:33:07 GMT

This is correct I also bring Samsung's attention but they always have justification which is prize point but you can raise your concern to support.lk@samsung.com