topic Re: Re: Re: My Galaxy app in Tech Expert

My Galaxy app

Mediwake — Mon, 25 Apr 2022 01:43:55 GMT

I'm trying to log into my Galaxy app. Could not login due to OTP is not receiving. What can I do for this issue.. please help me!

Re: My Galaxy app

GAJAN_Rajasek — Mon, 25 Apr 2022 02:01:31 GMT

Hi bro
The same issue for me... 😔 I also tried several times. But still not available to me. One time I tried a 4 or 5 in the early morning. I got it. I think you have to have internet speed to get it. Let me tell you an idea, do it. Try the internet on whatever number you type. I did the same.

If this isn't working, delete that apps' data....

Thank you 😊

If you have any help with this comment, click on the 3 dots at the top right of my comment and press "Accept Solution" to accept my comment ...

Re: Re: My Galaxy app

Mediwake — Mon, 25 Apr 2022 02:03:40 GMT

Will see

Re: Re: Re: My Galaxy app

GAJAN_Rajasek — Mon, 25 Apr 2022 02:11:02 GMT

Sure

Re: My Galaxy app

Anjana_Muthumal — Mon, 25 Apr 2022 02:13:47 GMT

Hi, Check this out. https://www.samsung.com/us/support/troubleshooting/TSG01001496/. If you found my comment useful, kindly click on the 3 dots and select "Accept Solution"
Thank you 👍

Re: My Galaxy app

ShenalDe — Mon, 25 Apr 2022 02:14:39 GMT

Try these steps,
1. Go to setting > apps > search for Galaxy Store app
2. Clear cash, clear data and force stop and then go to recent apps and close all the background running apps.
3. Off data and sync from notification panel
4. Go to settings > About > Reset > Reset network and setting once done that restart your device.
5. Now again On the Sync option from the notification panel and then on data and now open the Galaxy Store And try .

If you found my comment useful, kindly click on the 3 dots and select "Accept Solution"
Thank you so much 😊

Re: My Galaxy app

Ranod_Lakshitha — Mon, 25 Apr 2022 04:46:04 GMT

This is an issue having in quite some time... don't think is an issue with our end. Try to clear the data and try. But not sure it is 😐

Re: Re: My Galaxy app

Mediwake — Mon, 25 Apr 2022 10:28:11 GMT

I did that. But there is no good outcome. 😕

Re: Re: Re: My Galaxy app

ShenalDe — Mon, 25 Apr 2022 14:07:46 GMT

We will find about it more I think it's due to an update delay for the Galaxy Store so will hope that they will send and update to fix it

Re: Re: Re: My Galaxy app

ShenalDe — Mon, 25 Apr 2022 14:09:29 GMT

Have you got this message ?

Re: Re: Re: Re: My Galaxy app

Mediwake — Mon, 25 Apr 2022 18:06:52 GMT

Yes dear I have received.

Re: Re: Re: Re: Re: My Galaxy app

ShenalDe — Tue, 26 Apr 2022 01:07:19 GMT

I think that's the issue most of us having so surely it will be fixed soon bro don't worry 😉 🙏🏻