topic Green Line😒 Help! in Galaxy Gallery

Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 19:05:42 GMT

Hello guys i have now a green line starring at me since a couple of hours and its irritating as hell.I visited the service centre and my device is S22+

They very politely said its not our problem that you trusted our brand samsung and invested this much money for a premium phone, we have a policy here and it says ur s22+ is not eligible. I asked them why,they said just becoz we don't see many users complaining with the same phone, i was furious, i opened the internet and showed them how many people are actually facing the issue and tried to convince them but it didn't work out

Help me out, how do i proceed from here, i have done all the formalities of mailing and tweeting etc., what should be done now?

I m very disappointed by SAMSUNG CUSTOMER SERVICE

1+ being a smaller and poorer brand still gave free screen replacements to all devices because they accepted that its not the user's fault

Samsung here isn't being professional

Re: Green Line😒 Help!

Utkarsh27 — Thu, 29 May 2025 18:27:16 GMT

Samsung s21fe after updating to android 15 I'm facing touch issue problem

Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 18:55:39 GMT

S22 ultra same problem

Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 18:56:24 GMT

Tried finding a solution?

Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 18:58:07 GMT

I have mailed to samsung ceo office but they are having only copy paste answer.

In local market they told me they will remove green line without scrn replacement but its 4 to 5k demanding

Re: Re: Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 18:59:03 GMT

Local market as in unofficial repair stores or the official service centres?

Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 18:59:19 GMT

Its better to sell samsung mobile and move to another brand

Re: Re: Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 18:59:32 GMT

Unofficial

Re: Re: Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 19:00:04 GMT

Official are idiots

Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 19:00:51 GMT

What options do u prefer?
I don't like pixel and ios. Samsung recently has been behaving very un professional

Re: Re: Re: Re: Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 19:01:37 GMT

May be they are offering u a cheaper screen to replace thats why 4-5k, idt its worth it tho

Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 19:01:54 GMT

I don't like stoke android mobiles so i have only one option mo e to ios

Re: Re: Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 19:02:39 GMT

Moving to ios is downgrading big time bro

Re: Re: Re: Re: Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 19:03:12 GMT

He told me if green li e not disappear he will not charge anything

Re: Re: Re: Re: Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 19:03:49 GMT

Samsung orignal display cost is 25000 for s22 ultra

Re: Re: Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 19:04:24 GMT

There is no other option

Re: Re: Re: Re: Re: Re: Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 19:06:58 GMT

Ohhh then its a fair deal, for s22+ its 13-14 k only

Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 19:08:38 GMT

S22 ultra is covered under the replacement scheme, then why r they not getting u one?
S22+ is not eligible for the same

Re: Re: Re: Re: Re: Re: Re: Re: Re: Green Line😒 Help!

afzy95 — Thu, 29 May 2025 19:08:52 GMT

If you still want to use that mobile for 2 3 years than change to orignal other wise don't replace

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Green Line😒 Help!

ktsrockzz — Thu, 29 May 2025 19:10:02 GMT

nah i ll go for a new device instead of buying a new screen