topic Re: Re: Re: Re: Software issues in Tablets

Software issues

Muqadas_Hussain — Thu, 08 Feb 2024 17:57:59 GMT

I updated my tab a7 lite to one ui 6. Now my tab is hardly usable because it lags a lot and animation are hell. It take around a minute to open system apps like settings. Don't know what to do, even this post took around 15 min to post due to severe lag. Samsung is very poor at optimization all they care is about their flagship phones. Please don't update your device to one ui 6 and it's a big shame for Samsung😭😭

Re: Software issues

Techexploreguy — Thu, 08 Feb 2024 18:03:54 GMT

Hi Muqadas_hussain,
Some kind optimisation issues will rise When updating to latest versions. So please wait for next update or else downgrade to Android 13.

Re: Re: Software issues

Muqadas_Hussain — Thu, 08 Feb 2024 18:03:53 GMT

I'm regretting now. Is it possible to downgrade.

Re: Re: Software issues

Muqadas_Hussain — Thu, 08 Feb 2024 18:04:47 GMT

It lags like hell. It was working fine in one ui 5.1.1.

Re: Re: Re: Software issues

Techexploreguy — Thu, 08 Feb 2024 18:06:12 GMT

Yes. Using odin3 it's possible.
Download Samsung firmware which you want from below link
Firmware: https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://samfw.com/&ved=2ahUKEwi-uc-2qpyEAxVIbWwGHc3vAGkQFnoECBAQAQ&usg=AOvVaw0neIA-O_nYmWom070upF4v

Re: Re: Re: Software issues

Techexploreguy — Thu, 08 Feb 2024 18:07:31 GMT

I understood your problem brother but it's totally depends on developers and beta testers team of Samsung.

Re: Re: Re: Re: Software issues

Muqadas_Hussain — Thu, 08 Feb 2024 18:10:46 GMT

Whenever the tab in in landscape mode and I switch it back to portrait mode it takes around 30 seconds to do so and eye comfort automatically turns on and off for 20 seconds. Now I hate using my tab. All thanks to samsung great optimization.

Re: Re: Re: Re: Software issues

Muqadas_Hussain — Thu, 08 Feb 2024 18:10:55 GMT

Thanks bro!

Re: Re: Re: Re: Software issues

Muqadas_Hussain — Thu, 08 Feb 2024 18:12:18 GMT

Do you know when's the new update coming I mean security update?

Re: Re: Re: Re: Re: Software issues

Techexploreguy — Thu, 08 Feb 2024 18:13:35 GMT

Just downgrade for few days. it will be fine 2-3 more updates receive based on one ui 6. After that you may go for one ui6.

Re: Re: Re: Re: Re: Software issues

Techexploreguy — Thu, 08 Feb 2024 18:14:48 GMT

I will let you know, before share me device model and country code.

Re: Re: Re: Re: Re: Re: Software issues

Muqadas_Hussain — Fri, 09 Feb 2024 03:05:28 GMT

Tab a7 lite SM-T225.

Re: Re: Re: Re: Re: Re: Re: Software issues

Muqadas_Hussain — Fri, 09 Feb 2024 03:05:47 GMT

Country india

Re: Re: Re: Re: Re: Re: Re: Re: Software issues

Techexploreguy — Fri, 09 Feb 2024 03:08:46 GMT

New test firmware found for your device.

Re: Software issues

cs_member10 — Mon, 19 Feb 2024 10:15:37 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Remove third party accessories: Due to ''3rd Party'' (Not provided by Samsung) Accessories, (Like ''Charger, USB Cable'' etc.) device might also hang. So kindly avoid the usage of these 3rd party accessories.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support