topic Re: Home up in Questions

Home up

Record4 — Fri, 03 Nov 2023 02:46:32 GMT

Hi Samsung team

In home up (Goodlock module) task changer some layout types isn't working anymore. Stack, vertical list and slim list are not working. Solve this asap.

Thanks in advance From Mahammad Rafi.

Re: Home up

Arunzzz — Fri, 03 Nov 2023 03:18:27 GMT

I cant open home up app even after updating it.

Re: Re: Home up

Record4 — Fri, 03 Nov 2023 04:17:34 GMT

Update it to the latest version. Working fine in my A53 5G.

From Mahammad Rafi.

Re: Re: Home up

hvm — Fri, 03 Nov 2023 04:20:53 GMT

Same with me

Re: Home up

IndiaBetaTeam — Tue, 14 Nov 2023 04:10:13 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support