topic Re: Re: Re: Re: Whatsapp call not showing video and can't make whatsapp call w.. in Z Series

Whatsapp call not showing video and can't make whatsapp call with mobile data

JanineT2 — Tue, 02 Sep 2025 11:19:51 GMT

Hi,

I recently purchased the samsung z flip 7 and my whatsapp video isn't showing on video calls even though the camer permissions are enabled. I also can't make calls with my data. My mobile network state says it's disabled.

I have cleared the whatsapp cache, Uninstaller and reinstalled also restarted my phone but none of these steps have resolved the issue

Re: Whatsapp call not showing video and can't make whatsapp call with mobile d..

Sbonga_Parmalat — Tue, 02 Sep 2025 12:33:12 GMT

Did you try resetting your network settings?

Re: Re: Whatsapp call not showing video and can't make whatsapp call with mobi..

JanineT2 — Tue, 02 Sep 2025 12:40:16 GMT

Hi Sbonga, I have reset the access point name, is that the network setting you are referring to?

Re: Re: Re: Whatsapp call not showing video and can't make whatsapp call with ..

Sbonga_Parmalat — Tue, 02 Sep 2025 12:45:53 GMT

No but resetting network settings is a more comprehensive reset. It includes resetting your APN settings, but it also does the following: Erases all saved Wi-Fi networks and their passwords. Clears all paired Bluetooth devices. Resets any VPN configurations you have set up.

Re: Re: Re: Whatsapp call not showing video and can't make whatsapp call with ..

Sbonga_Parmalat — Tue, 02 Sep 2025 12:46:50 GMT

So, while you've taken a crucial step by resetting the APN, it's worth considering the full network settings reset as it addresses a wider range of potential connectivity issues

Re: Re: Re: Re: Whatsapp call not showing video and can't make whatsapp call w..

JanineT2 — Tue, 02 Sep 2025 13:02:10 GMT

Hi Sbonga, how do I reset the network settings?

Re: Re: Re: Re: Whatsapp call not showing video and can't make whatsapp call w..

JanineT2 — Tue, 02 Sep 2025 13:03:08 GMT

Also would it fix the whatsapp problems or just the network state showing as disabled

Re: Re: Re: Re: Re: Whatsapp call not showing video and can't make whatsapp ca..

Sbonga_Parmalat — Tue, 02 Sep 2025 13:06:21 GMT

It has a very good chance of fixing your WhatsApp issues because the core problem seems to be with your phone's mobile data connection. Since you mentioned that your "mobile network state is disabled" and you can't make calls with mobile data, this points directly to a network configuration issue.

Re: Re: Re: Re: Re: Re: Whatsapp call not showing video and can't make whatsap..

JanineT2 — Tue, 02 Sep 2025 15:32:28 GMT

Thanks Sbonga, the reset has fixed the calling issue. I'm still not able to see my video on a whatsapp call. I'm not sure if its specific to whatsapp, because when I turn on the video effects before the call is answered by the other person then my video shows. But if I get a video call from someone else or don't turn on the effects then my video doesn't show. Do you perhaps know if there is a fix for this?

Re: Whatsapp call not showing video and can't make whatsapp call with mobile data

raveenanijjararora — Mon, 15 Sep 2025 16:10:47 GMT

I am facing the same issue. Resetting the network didn't really help getting my video to work on WhatsApp calls.

Re: Whatsapp call not showing video and can't make whatsapp call with mobile data

raveenanijjararora — Mon, 15 Sep 2025 16:20:27 GMT

Hey, all!

Figured it out...thanks to Google!

1. Do a video call to someone

2. Tap on "effects"

3. Tap on "warm" from "none"

And the video call will start working on both the cover screen and main screen.